How can I create an email account?

Step 1 : Login into your control panel ( how? ):

Step 2 : Click on the 'Mail' icon.

Step 3 : Click on 'Add\Remove Accounts'

Step 4 : Click "Add Account"

Step 5 : Select the name of the account, the password and the quota.

Step 6 : You are done!

Remember that you must login to webmail with the full account username - like 'you@yourdomain.com' and not only with 'you'.

If you are going to use an email client like Outlook or Eudora, please read the "How to configure email clients?".

Login to the newly created email account at: http://yourdomain.com/webmail

How to configure email clients?

MS Outlook Configuration

Step 1: Open Outlook, and click on tools->accounts

Step 2: Click Add->Mail

Step 3: Enter your name as you would like it to appear in the from: field of all outgoing mail.

Step 4: Enter the email address which the others will use to send email messages to you.

Step 5: Incoming(POP3) server: mail.yourdomain.com

Outgoing(SMTP) server: mail.yourdomain.com

Step 6: Account username: account@yourdomain.com (not just account!!!)

Password: ***********

Step 7: Click Finish.

Step 8: Now click once on the newly created account, and choose "Properties". Go to the 'servers' tab and check my server requires authentication.

If you want the messages to be kept on the server, choose the 'advanced' tab and check 'leave a copy of messages on server', click OK.

Step 9: You are done!

Eudora Configuration

Step 1: Go to tools-> personalities.

Step 2: Right-click on the newly opened subwindow, and choose 'new'

Step 3: Choose create a brand new personality and follow the instructions provided to you by Eudora.

Step 4: Login Name: enter the whole name(you@yourdomain.com) -not just 'you'.

Step 5: Incoming Server - 'mail.yourdomain.com' type is POP

Step 6: Outgoing Server - 'mail.yourdomain.com' IMPORTANT!!!: check the 'allow authentication' option here!!!

Step 7: Now right-click on the newly created account and choose 'properties'

- secure sockets when sending should be set to NEVER

- secure sockets when receiving should also be set to NEVER

Step 8: You are done!

How to check your email (+security)

You can use either the webmail interface or an email client like Outlook or Eudora.

Access your webmail interface at:

http://yourdomain.com/webmail

Please remember to use the full account name like you@yourdomain.com and not only the first part of the name - 'you'.

Once you login, you can choose between two mail programs: Squirrel Mail or Neomail. Both, Squirrel Mail and Neomail are very easy to use and have numerous options.

Just click on one of the interfaces: if you are logging into this account's webmail for the first time it will ask you for configuration options, like From: field and a signature. Enter your desired options and click save, then continue to your inbox.

NOTE 1:

When you login to webmail from the control panel ('webmail->check'), you check the

default email address for your account, which is automatically created.

NOTE 2:

It is possible that some ISPs block port 2096, which is used for the secure webmail

connection. If you are unable to login securely, you might try http://yourdomain.com:2095

2. If you decide to use an email client, such as OUTLOOK or EUDORA, here are the settings you need:

servers: incoming(POP3): mail.yourdomain.com

outgoing: mail.yourdomain.com

username: account@yourdomain.com :make sure that you use the full name 'account' is wrong, account@yourdomain.com is right

password: **********

SMTP authentication must be enabled.

Am I protected from SPAM?

60% of the total email traffic in the internet is SPAM (unsolicited email).

Our solution to this problem is called SPAMASSASSIN, which is capable of eliminating more than 98% of all spam messages. Its performance depends on its options which are tuned from our users control panel. These options are well explained on the configuration page available in our control panel.

Am I protected from viruses?

As our servers use Linux, they are invulnerable to most viruses.

However there is certain danger that an infected email message is downloaded to a Windows computer and compromises it. That's why we have installed ClamAntivirus, which scans each and every email message passing through our servers. The antivirus is updated DAILY and is 100% effective.

Autoresponders

You can set up a different autoresponder for each email account you have.

E-mail Filtering

Allows you to specify rules according to which incoming messages are distributed to different email addresses/locations.

Forwarders

Forward incoming messages to another, existing email address.

Mailing List

Mailman is a "software for managing electronic mail discussion and e-newsletter lists. Mailman is integrated with the web, making it easy for users to manage their accounts and for list owners to administer their lists. Mailman supports built-in archiving, automatic bounce processing, content filtering, digest delivery, spam filters, and more" For more information, please visit http://list.org . NOTE: as mailman is a third party software, we do not provide technical support for it.

SpamAssassin

Spam Assassin is an automated mail filter that uses a wide range of heuristic algorithms on mail headers and message body text to identify "SPAM" (unsolicited email). It has a wide range of configuration options. If you are a client of Fame Hosting, please login to your control panel, where the configuration of SpamAssassin is explained. For more information on SpamAssassin, please visit http://www.spamassassin.org .

Spam Policy

We monitor our servers closely. If somebody decides to spam we will notice the unusual activity within minutes.

Attempts to spam will result in immediate suspension of hosting accounts.

What is the total size of my mailboxes?

You can choose whatever size you want, just be aware that the total size of your mailboxes, files and databases should not exceed your disk space.

What is an MX record and how do I change it?

MX record is short for mail exchange record, an entry in a domain name database that identifies the mail server that is responsible for handling e-mails for that domain name. In other words, if you change the MX records at domain1.com to domain2.com, all email sent to domain1.com will now go to domain2.com.

NOTE: If you change your MX record to something other than the current server, we will no longer be responsible for your mail.